Coeus Global

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Background Screening and Drug Testing Experts - Privacy Policy

Privacy Policy


What information do we collect?

We collect information from you when you register on our site, place an order, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, social security number or date of birth. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the '
Do we use cookies' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience


Your information helps us to better respond to your individual needs

  • To improve our website


We continually strive to improve our website offerings based on the information and feedback we receive from you

  • To improve customer service


Your information helps us to more effectively respond to your customer service requests and support needs

  • To process transactions


Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or
service requested

  • To send periodic emails


The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, please send an email request to:
info@coeusglobal.com with the word "Unsubscribe" in the subject line.

Once we receive your request we will remove your name from our mailing list within 48 hours.

Statement of Fair Credit Reporting (FCRA) Compliance

Coeus Global is a Consumer Reporting Agency (CRA) that prepares Consumer Reports for authorized employers under the provisions of the federal Fair Credit Reporting Act (FCRA).

Coeus Global only collects applicant data pursuant to written Authorization and Disclosure under the FCRA and only disseminates consumer reports to employers as directed in the written authorization.

Data is only collected and distributed at the direction and authorization of consumers. The data is maintained in a secured site.

Coeus Global maintains strict policies and procedures in all aspects of its operation to protect the privacy of consumers
.

Personal Information Disclosure: United States or Overseas

Coeus Global does not generally transfer information to third parties outside the United States or its territories, unless it is necessary to do so in completing a background report about the individual.

Such information would be transferred outside of the United States or its territories when the completion of a background report about the person requires gathering information about that individual from outside the United States (ie: international criminal check, verification of education records outside the United States, verification of employment outside of the United States).

Personal data is transmitted to these third parties in accordance with EU & U.S. -Swiss Harbor Framework standards and only in these limited circumstances.

Coeus Global fully endorses and adheres to all applicable United States and international laws governing the privacy and protection of personal data that is collected, processed, transferred/exported, organized, altered, recorded, used, disclosed, combined, destroyed, or simply being held throughout the globe, including but not limited to the following:

  • Safe Harbor Principles

Coeus Global complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Coeus Global adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

  • European Directive on Data Protection 95/46/EC
  • Data Protection Act 1998
  • EU Employment Practices Data Protection Code
  • Internationally accepted Fair Information Handling Practices
  • Fair Credit Reporting Act (FCRA)
  • APEC Privacy Framework
  • OECD Privacy Guidelines
  • PIPEDA


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.

After a transaction, any private credit card information supplied to facilitate payment of your order will not be stored on our servers.

Please note that the actual results of your background check order will remain on our servers, however you do have the right to withdraw your consent to the release of background screening information in the future by contacting us via the information available at the end of this policy.

How to Access, Correct, And Change Personal Information

Coeus Global is dedicated to maintaining the accuracy of your personally-identifiable information. We are committed to also providing you access to your information. As a customer of Coeus Global, you have the ability to correct or change the information you provided during registration. This information may be changed at any time and whenever necessary.

We will make every effort to provide you with online access to your registration data so that you may review, update or correct your information at the Coeus Global website (
www.coeusglobal.com) where it was submitted or you may contact us by phone at (866) 765-0592 with such a request.

To protect your privacy and security, we will also take reasonable steps to verify your identity and authorization before granting you access or enabling you to make corrections.


Do we use cookies?


Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Subcontractors

In connection with Coeus Global providing services, we may in some instances, employ other companies and individuals as our subcontractors to perform functions on our behalf. Subcontractors are contractually obligated to use and maintain the confidentiality of personal information in a manner consistent with this Privacy Policy.

These companies may not share any such information with any third party, other than Coeus Globalís subcontractors customers. Except as described in this Privacy Policy, or required by law, we will not use or otherwise disclose any of the personally-identifying information that you provide or that we collect from third parties or other sources.

Credit Card Data

Coeus Global recognizes your concerns about web commerce and transactions using bank and credit card information. Therefore, Coeus Global is committed to keeping personal information secure during commerce transactions. Coeus Global uses a secured SSL encryption with all direct transactions that involve using credit card or banking information.

This process allows Coeus Global to send your credit card number and personal data over the Internet directly and securely to the credit card company. Once encrypted, only the credit cards authorization company has the ability to decrypt it. Coeus Global never displays your credit card number online. Additionally, we store any personal information you submitted on forms (i.e. your address, e-mail and billing information) on our secure server.

Our server is tightly monitored and controlled. All customer information collected through our web transactions is strictly confidential. Only those with proper identification and authorization have access to this information.

Terms and Conditions


Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at
http://www.coeusglobal.com.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on August 15, 2013

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

via our website:

www.coeusglobal.com or fill out our Contact Us form by clicking HERE

via US mail:

Coeus Global LLC
Compliance Department - Attn: Art Ferreira
PO Box 885
Cottonwood, California 96022


via email:

info@coeusglobal.com

via telephone:

(866) 765-0592 x 302

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